Refund and Returns Policy
Physical Products:
Our (https://yentldoggen.com) refund and returns policy on Physical Products last seven days. If seven days have passed since your purchase, we can’t offer you a refund or exchange.
The physical item must be unused and in the same condition you received it to be eligible for a refund or exchange. You must also return the product in its original packaging.
Digital Products (downloadable products and donations):
Our (https://yentldoggen.com) refund and returns policy on Digital Products last 48 hours. If 48 hours have passed since your purchase, we can’t offer you a refund or exchange.
We can not refund digital products, such as downloadable products, after being downloaded by the buyer. In case of a dispute, we will always follow the number of downloads our system provides.
Refunds or returns:
We require a receipt or proof of purchase to complete your return or refund. If you are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain amount of days.
The refunded amount excludes processing fees. For example: If you buy a product for 1 Euro and our Processing Fee is 0,30 Euro, the refunded amount is 0,70 Euro.
Late or missing refunds:
If you haven’t received a refund, recheck your bank account.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all this and still have not received your refund, please get in touch with us at contact@yentldoggen.com.
Sale items:
Only regular priced items may be refunded. Sale items cannot be refunded.