Privacy Policy

Who we are:

Our website address is https://yentldoggen.com.

Comments:

When visitors leave comments on this website, we collect the data shown in the comments form, the visitor’s IP address and the browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.

The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors can download and extract any location data from images on the website.

Cookies:

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will set up several cookies to save your login information and screen display choices. Login cookies last two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. We will remove the login cookies if you log out of your account.

An additional cookie will be saved in your browser if you edit or publish an article. This cookie includes no personal data and indicates the post ID of the article you just edited. It expires after one day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with:

We will include your IP address in the reset email if you request a password reset.

How long we retain your data:

The comment and its metadata are retained indefinitely if you leave a comment. This is so we can automatically recognise and approve any follow-up comments instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data:

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any information you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

Where we send your data: 

We may check visitor comments through an automated spam detection service that collects information about the comment, including the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

Extra collected data on the Yentl Doggen Shop Page: 

While you visit our shop, we’ll track the following:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes such as,

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email and phone number, which we will use to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for one year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Who on our team has access:

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access the following:

  • Order information like what was purchased, when you bought it and where we should send it
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

Payments

We accept payments through PayPal. When processing payments, we will pass some of your data to PayPal, including information required to process or support the cost, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Third-party analytics

We use Google Analytics to collect data about website usage. The information inside the log files includes internet protocol addresses, browser type, Internet Service Provider, date and time stamp, visited pages, and the number of clicks to analyse trends, track user’s movement around the site, and gather demographic information. This data does not include any identifiable information.

You can view the Google Privacy Policy at the following web address: http://www.google.com/policies/privacy.

Advertisements on this website

As a third-party vendor, Google uses cookies to serve ads. Google’s use enables it to serve ads to users based on their visit to www.yentldoggen.com and other sites on the Internet.

You can view the Google ad and content network privacy policy and opt out of the use of cookies on the following web address: http://www.google.com/privacy_ads.html.